Insights

Silence in Safety Culture: The Culture Killer We Don’t Talk About Enough  I was walking a jobsite a few years...

The One Message I’d Tell Every Operations Leader About Building a Culture of Accountability After 30 years working with operations...

Try This Instead. There’s a certain scenario I’ve seen play out more times than I can count. An employee takes...

And What To Do About It I’ve heard it a hundred different ways: “He knows better.” “She’s been through orientation.”...

I’ve never met someone who said, “I love paperwork.” But I’ve heard thousands say, “People are just whipping the paperwork.”...

To lead people, you need more than IQ. You need EQ. I spent the first decade of my career thinking...